PartnerXperience – Privacy Policy
Effective Date: 1 January 2026
This Privacy Policy explains how PartnerXperience (“we”, “us”, “our”) collects, uses, discloses, and protects personal data when you use our platform for rating and reviewing vendor partner programs (the “Platform” or “Services”), or otherwise interact with us.
1. Who We Are
- Service: PartnerXperience - Platform for anonymous partner program ratings and reviews
- Legal form: Sole proprietorship (autónomo) registered in Spain
- Address: Bernhard Friedrichs, C/Cronista Carreres 10, 46003, València, Spain
- Tax/VAT number (NIF-IVA): ESX7526216H
- Email: hello@partnerxperience.com
2. Scope of this Policy
This Policy covers personal data processed through:
- The PartnerXperience platform and all associated subdomains
- User registration and authentication systems
- Ratings, reviews, and program interactions
- Support and communication channels
3. Categories of Personal Data We Collect
| Category | Typical Examples | Source |
|---|---|---|
| Account Data | Email, display name, avatar | Provided at registration or via OAuth |
| Verification Data | LinkedIn profile URL, company name, verification status | LinkedIn verification process |
| Rating Data | Scores, reviews, relationship type, company size | Submitted by users during rating |
| Activity Data | Saved programs, voting history, login times | Automatically tracked during platform use |
| Technical Data | IP address, browser type, device information | Automatic server logs |
4. Purposes and Legal Bases
| Purpose | Legal Basis (GDPR) |
|---|---|
| Manage user accounts and access | Art. 6(1)(b) – Contract |
| Process and display ratings/reviews | Art. 6(1)(b) – Contract |
| Verify user identity via LinkedIn | Art. 6(1)(b) – Contract |
| Generate aggregate program scores | Art. 6(1)(f) – Legitimate interest |
| Platform security and fraud prevention | Art. 6(1)(f) – Legitimate interest |
| Service announcements and updates | Art. 6(1)(b)/(f) |
5. Anonymity and Data Visibility
Your Ratings:
- Ratings are anonymous by default — your identity is never shown publicly on the Platform
- Only aggregate scores are displayed on program pages
- Review text (pros, cons, advice) may be displayed without identifying you
- Your identity is stored separately from your review content in our systems
Verification:
- LinkedIn verification confirms you are a real professional
- Verified ratings receive a “Verified” badge but remain anonymous
- Your LinkedIn profile is never publicly linked to your ratings
Limits of Anonymity:
- While we design our systems to protect your identity, we cannot guarantee anonymity in all circumstances
- We may be required to disclose user information in response to valid legal process, including court orders, subpoenas, or regulatory demands
- Where permitted by law, we will notify you before disclosing your information in response to legal process
- Anonymity is a platform design feature, not an absolute legal guarantee — you should not rely on it as a substitute for your own legal obligations
6. Cookies and Analytics
We use:
- Essential cookies for authentication and session management
- Privacy-friendly analytics to improve the platform
- No third-party advertising or tracking cookies
7. Service Providers
| Provider | Purpose | Location |
|---|---|---|
| Vercel Inc. | Platform hosting | EU & US |
| Supabase Inc. | Database & authentication | EU |
| LinkedIn (Microsoft) | Identity verification | US |
All providers are bound by data processing agreements and appropriate safeguards.
8. Data Retention
Active Accounts: Data retained while account is active.
Ratings: Retained to maintain platform integrity. If you delete your account, your ratings remain on the Platform in fully anonymized form (the user identifier is permanently removed), meaning they can no longer be linked back to you.
Inactive Accounts: Deleted after 3 years of inactivity.
8a. Disclosure in Response to Legal Process
We may disclose your personal data if required to do so by law or in response to valid legal process, including:
- Court orders or judicial proceedings
- Subpoenas or regulatory investigations
- Requests from law enforcement authorities
- Legal claims where disclosure is necessary to establish, exercise, or defend legal rights
We will review all legal requests for validity and scope, and where permitted by law, we will notify affected users before disclosing their data. We will only disclose the minimum information necessary to comply with the legal obligation.
9. Your Rights (GDPR)
You have the right to:
- Access: Request a copy of your personal data
- Rectification: Correct inaccurate data
- Erasure: Request deletion of your account
- Restriction: Limit processing in certain circumstances
- Portability: Receive your data in a structured format
- Object: Object to certain processing activities
10. Exercising Your Rights
To exercise your rights or ask questions:
- Email: hello@partnerxperience.com
- Response time: Within 30 days
You may also lodge a complaint with the Spanish Data Protection Authority (AEPD) at aepd.es.
11. Changes to This Policy
We may update this Policy periodically. Material changes will be announced on the platform. The Effective Date indicates the latest revision.
12. Contact Information
For privacy-related questions:
- Email: hello@partnerxperience.com
- Mail: PartnerXperience, Bernhard Friedrichs, C/Cronista Carreres 10, 46003, València, Spain